Resume

Peter L. Holzer

OVERVIEW:

A versatile professional with six years of experience including problem solving, staff development, logistics, in-depth Graphic Arts knowledge and a long-standing record in creative resolution of customer needs. He is skilled in explicit, concise writing; and effective editing. Has years of experience in business administration, planning, researching, scheduling, and related responsibilities. In addition to a being a personable but firm professional with a good sense of humor and a strong sense of commitment toward success. In summary, he’s a high-energy, enthusiastic and dependable individual who excels in challenging environments.

EXPERIENCE:

Account Manager for Osceola County, 2/02 to 7/02

Imaging Solutions, Inc, Orlando, FL

·     Xerox Premier Authorized Sales Agent.

·     Extensive experience with the Automated Sales Support Tool (ASST), ValueQuix, and OrderQuix order processing software.

·     Extensive training in client centered selling techniques.

·     Responsible for training clients and demonstrating the features of Xerox digital and analog equipment.

·     Excellent technical skills and knowledge.

Concessions Specialist, 10/01 to 5/02

AMC Theaters Pleasure Island, Orlando, FL

·     Managed point of sales terminal.

·     Responsible for training new employees two weeks after hire.

·     Comfortable motivating and supervising culturally diverse work forces.

·     Highly adaptable to change in an ever-changing environment.

Business Manager, 12/00 to 8/01

Alpha Advanced Therapy Center, San Diego, CA

·     Responsible for hiring personnel, purchasing inventory and equipment, setting and achieving sales goals, and growing customer base.

·     Monitored the efficiency of operations in terms of operating costs, earnings potential, budget controls, and trends within the industry. Reported this information to members of the executive management team.

·     Assisted in developing and implementing company policies and procedures.

·     Created company letterhead, business cards and promotional material.

·     Maintained appointment book and managed employee hours.

·     Instructed staff in the use of computer software and telecommunications equipment.

·     Earned respect with a proven ability to obtain high performance levels from employees while maintaining a pleasant working atmosphere.

·     Managed a regional marketing campaign that increased sales 67% of quota.

Freelance Data Entry Specialist / Graphic Designer, 8/00 to 11/00

Binary Labs, San Diego, CA

·     Managed and created art assets.

·     Programmed vector coordinates for graphics and logged them into a database.

·     Assisted Quality Assurance (QA) Lead with debugging software.

·     Analyzed and improved departmental operations and procedures resulting in increased productivity.

Owner, Senior Graphic Specialist, 9/99 to 8/00

Flying Squirrel Studios, College Park, MD / San Diego, CA

·     Formulated all aspects of business start-up from inaugurating corporate identity to marketing, and sales.

·     Empowered self-directed work teams, eliminating all production supervisor positions.

·     Expert in designing and presenting client centered proposals.

·     Coordinate well with contractors and subcontractors. Able to resolve problems and maintain friendly and effective relations.

·     Expertise in management, training, development, negotiation, and budgeting.

·     Ability to communicate effectively and establish excellent rapport with clients from diverse socio-economic backgrounds.

Computer Operations Specialist, 5/00 to 8/00

Terp Services, Temporary Staffing Agency, College Park, MD

·     Temporary software Helpdesk Technician for the Bureau of Governmental Research.

·     Administrative Assistant for the Travel Office at the University of MD.

·     Attentive to detail, strong-willed, self-correcting, perceptive, and industrious.

·     Creative, high-energy problem solver.

Electronic Media Specialist, 8/99 to 12/99

Entomology Department, University of Maryland, College Park, MD

·     Scanned, cataloged, and digitally repaired damaged photos of caterpillars.

·     Converted graphic files for use in internet applications.

·     Detail-minded; perceptive; can identify and correct problems impeding organizational progress and performance.

Chief Media Technician, 9/98 to 8/99

Communications Department, University of Maryland, College Park, MD

·     Responsible for operating and maintaining audio/visual equipment.

·     Video taped student speeches and provided critique for improvement.

·     Created signs, business cards, and stationary for department use.

·     Maintained a computer lab and assisted graduate students in the use of software applications.

·     Proven skills in leadership, communication, and problem solving.

Bicycle Mechanic and Sales Associate, 6/97 to 5/98

Proteus Bike and Fitness, College Park, MD

·     Assembled and repaired bikes.

·     Maintained store displays.

·     Cheerful and helpful with customers and colleagues.

Computer Sales Specialist, 6/96 to 5/97

University Book Center, College Park, MD

·     Identified new business opportunities, designed computer systems to specification, and provided support and training to customers on personal computers.

·     Designed and maintained store displays.

·     Managed telecommunications and processed phone orders.

·     Rapid absorption and amalgamation of new technologies.

Library Maintenance Technician, 6/95 to 5/96

McKeldin Library, University of Maryland, College Park, MD

·     Filed and maintained books.

·     Assisted library patrons.

·     Motivated self-starter with an aptitude for learning new skills quickly.

EDUCATION:

Certificate, Certified Massage Technician, 12/00

International Professional School of Bodywork, San Diego, CA

GPA: 4.0, Additional workshops in Sports Massage.

B.A., English Language and Literature, 12/99

University of Maryland at College Park, College Park, MD

GPA: 3.0, Major GPA: 3.7, Member of Sigma Tau Delta (English Honor Society). President and founder of the Arts and Humanities Student Association (ARHUSA, 1998-99). Vice President of the Maryland Collegiate Cycling Team (Spring 1999). Vice President of the Anthropology Student Association (ASA, 1998-99). Member of the Arts and Humanities Student Advisory Committee (SAC, 1998-99). Student representative on the advisory council for the School of Behavioral and Social Science (1997-98). Member of the Maryland Medieval Mercenary Militia re-enactment group (4M, 1997-98) President and founder of the Terrapin Gaming Club (TGC, 1997-99).

Certificate, Advanced Drawing Courses, Summer 1994

Maryland College of Art and Design, Silver Spring, MD

High School Diploma, 12/94

Laurel High School, Laurel, MD

GPA: 4.17, Honor roll student. Recipient of the Certificate of Merit, and the US Presidential Academic Effort Award upon graduation. Advanced placement (AP) art studio. Head editor and illustrator for the school literary magazine. Historian of the National Art Honor Society.

SKILLS:

Operating Systems: WindowsÔ 98 / NT / 2000 / Millennium / XP; Mac OS 9.2 / X.2

Applications: Microsoft Office XPÔ: Word, Excel, Access, PowerPoint, Outlook, FrontPage, Publisher

Macromedia: Dreamweaver 4Ô, Flash 5Ô, Fireworks 4Ô, Freehand 10Ô

Adobe: Photoshop 7.0Ô, Illustrator 9.0Ô, PhotoDeluxe 4.0Ô, InDesign 2.0Ô, PageMaker 7.0Ô, Acrobat 5.0Ô, Premiere 6.0Ô, After Effects 5.0Ô,

Other: FileMaker Pro5.5Ô, OCR Software, Corel Painter 6Ô, Deneba Canvas 6.0Ô, Corel WordPerfect Ô 10, Apple Works 6, Final Cut Pro 3.0Ô, Meta Creations Media Cleaner 5Ô, Sound Edit 16Ô, Goldmine 5.5Ô

Hardware: Photocopiers, fax machines, scanners, cameras (digital, SLR, automatic, Polaroid), camcorders (VHS, S-VHS, Betacam, digital), editing machines (audio, video, computer), microphone/audio recording systems, LCD projectors, integrated room multi-media systems, multi-line telecommunications systems, and point of sales terminal.

Other: Touch type 35 WPM, excellent customer service skills.